Friday 13 January 2012

Baru berangan nak ke London

Baru je Madihah emailkan tentative itinerary activities kami di London May akan datang....
Tetiber AirAsia hantar email yang sangat tak best.....

:(


Dear Guest,



Please be informed that effective from 1st April 2012, AirAsia X will be suspending our flights to/from London.
We will be sending individual notifications to all guests affected by this move, in stages, based on your respective flight dates, via email and SMS.
The email notices will also outline the various service recovery options offered which are:

i.              cancel your reservation and opt for Full Refund/Credit Shell; or
ii.             re-route to any other AirAsia X destination, without any additional cost; or
iii.            transfer to an alternative airline subject to availability, without any additional cost.

In order to avoid undue congestion and delays in replying to your queries, we request that you contact us in relation to any queries you may have, only after you have received your individual notice.
For further explanation on the reasons for our flight suspensions, please refer to our Press Release at http://www.airasia.com/my/en/corporate/pressrelease.page


AirAsia X


Just sharing....

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